Position: Resort Manager (or Resort Management Couple)
Location: Mike’s Dauin Beach Resort, Dauin, Negros Oriental, Philippines
About Us:
Nestled in the heart of Asia’s Coral Triangle, Mike’s Dauin Beach Resort is a boutique beachside resort renowned for its tranquil atmosphere, exceptional diving experiences and warm hospitality.
With 12 tastefully designed rooms set in lush gardens, a thriving dive centre and easy access to incredible macro diving and the breath-taking Apo Island Marine Reserve, we attract guests from around the globe seeking relaxation and adventure.
We are looking for an experienced and dynamic Resort Manager (or management couple) to lead our team and ensure an exceptional guest experience while driving the growth and success of the resort.
Key Responsibilities:
Operational Management: Hands-on leadership to maintain high-quality standards across all operations, including accommodation, dive centre, bar and restaurant.
Guest Relations: Ensure prompt responses to inquiries and reservations while fostering positive guest experiences.
Policy Implementation: Apply and refine resort policies, procedures, and programs to maintain operational excellence and uphold safety standards.
Financial Oversight: Manage budgets, control costs and report financial performance.
Stock & Maintenance: Oversee inventory management and ensure resort facilities, dive boat maintenance and scuba equipment is up to standard.
Human Resources: Handle recruitment, training, staff development and labour relations.
Sales & Marketing: Drive promotional campaigns using social media, direct outreach, and networking to grow the business.
Legal Compliance: Ensure adherence to local laws, licensing, and safety regulations.
Requirements:
Candidates will need to be self-motivated and capable of working independently, as the resort owners will not always be on-site. Previous managerial experience in resorts, hotels or the hospitality sector is a must. In addition, a strong knowledge of the scuba diving industry—gained through previous experience with a scuba diving operation or by holding a professional-level scuba diving qualification—is essential. However, it’s important to emphasize that this is generally a dry role and not a scuba diving position.
Other requirements include:
– Fluent in spoken and written English – additional languages are a plus.
– Proficiency in Microsoft Office and booking systems.
– Strong leadership, organizational and communication skills.
– Financial acumen with a focus on cost control and profitability.
– Self-motivated and detail-oriented, committed to maintaining high standards.
– Exceptional multitasking and problem-solving/negotiation capabilities.
Desirable:
– Experience working in a resort environment in Southeast Asia.
– Familiarity with agents, tour organizers, and travel networks.
– Knowledge of Philippines employment, boat & vehicle regulations/licensing
– IT expertise and website management skills
– Mechanical or equipment servicing knowledge is a bonus.
– Availability to start in February 2025 (negotiable)
What We Offer:
– Competitive salary based on experience and qualifications.
– Staff discounts in the bar & restaurant.
– Paid holiday leave.
– A stunning work environment and friendly team atmosphere.
If you’re interested in this exciting opportunity, send your resume(s) to mikesdauindiveresort(at)gmail.com. Please also tell us your salary expectations and any relevant details to help us understand your application better.
Closing date: 20 January 2025
